What is the Prefix for Singapore and International Numbers?

For Singapore Prefix “65” . Ex : 6563401006

For International Prefix : 00+Country Code+Number. Ex : 00+60+123456001 (Malaysia Mobile).

Can I forward to my mobile number?

Yes, you can forward to your mobile number via web login.

Can I send FAX through Cloudnippon DID number?

Yes, can send FAX via web login.

Can I receive FAX via Email?

Yes, can receive FAX via Email.

How much does cost for Cloudnippon Singapore DID number?

Monthly subscription charge 10SGD.

Unlimited Free incoming calls.

Outgoing charges based on usage. Click for Call Rates.

What is power cycling and how does it help?

What is it?

Power cycling is the act of turning off an electrical equipment via the main switch or socket and then turning it back on again.

If you’re facing voice quality / networking issues, we recommend power cycling both the modem and router. Power down the devices for at least 3 minutes before restarting the devices.

How does it help?

Electrical devices work on software and hardware and may be overloaded with information or even overheat which affects performance. By removing power to the device, it refreshes the built-in RAM (internal memory) and allows the device to function almost like a new device.

Users are advised to power cycle their modems and routers often to extend their equipment life expectancy.